Charlie School is a more advanced course that is customizable for specialty training. This can include access control for operation of X-ray screening equipment, ID validation, or hotel loss prevention, with an emphasis on audits and investigation.

Charlie School includes three stages:

Stage 1

Covers core competencies of the professional security officer, including human relations, Hazard recognition & reporting, standard procedures and incident response, preliminary investigations, report writing, emergency response, and fire prevention

Human Relations   

• Customer Service
• Communication Skills
• Non-Verbal Communication
  

Fire, Life, Health, Safety & Security    

• Posts
• Common Documentation
• Theft Prevention
• Hazard Recognition & Reporting
• Injury Reporting
• Personal Protective Equipment
• Hearing Conservation
• Slip, Trip & Fall Prevention
• Ladder/Stairway Safety
• Hazard Communication
• Electrical Safety
• Lock Out/Tag Out
• Blood-Borne Pathogens
• Driving Safety
• Fire Safet

Situational Awareness

• State of Mind
  
• Situational Awareness
  
• Self training & Exercises

Incident Response       

• Altercation
• Assault
• Trespass
• Under Influence
• Theft
• Property Damage
• Vehicle Accident
• Suspicious Activity
• Suicide
• Homicide
• Bomb Threats & Suspicious Devices
• Medical Emergency
• Robbery
• Fire Response

Incident Investigation and Report Writing

• Definition of an Incident Report
• Uses and Purpose of Reports
• Six Qualities of a Good Report
• Five-Step Preliminary Investigation    
•         & Report Writing
• Content and Information

Stage 2

Covers optional training such as TIPS and first aid, CPR, and AED.

Stage 3

Encompasses all security training requirements for Lone Star personnel or for business entities requiring security training for their own employees. Examples of topics covered include Access Control Screener, Event Security, Public Safety, and Loss Prevention. These modules are tailored to the specific needs of the client.

• Specialized Security Professions (Tailored for specific requirements of client)        
• Access Control Screener (ID Checking, X-Ray Screener, Bag Searches, Metal Detectors and Wands)    
• Club Security
• Event Security
• Retail Loss Prevention
• Public Safety
• Hotel Loss Prevention