Delta School is a brief standard course covering company orientation, customer service, ethics, protocols, etiquette, security awareness and basic-level incident response. This school is designed primarily as an introduction to Lone Star Security operations for new employees and contractors. 

 Lone Star    

History

Culture

Future Vision

Lone Star Training Schools

Chain of Command 

Human Resources

Drug Testing 

Background Checks

Scheduling

Sign Sheets

Invoicing and Pay Roll

Security Awareness

State of Mind

Situation Awareness

 Customer Service    

Who are the Customers?

What is Customer Service?

Professionalism

Code of Ethics

Etiquette

Dress Code

Human Relations

Verbal Communication

Nonverbal Communication

Radio Communications

 Incident response and the Law

Use of Force & Force/Control Continuum

Liquor Licenses and Enforcement

Bag Search

Response to Drugs

Response to Intoxication

Response to Altercations

Response to Medical Emergencies

Observe and Report

Interaction with 911